Frequently Asked Questions

Do you ship outside of the UK?

Currently, TGG does not offer shipping outside of the UK. All UK orders are shipped with buyers’ selected Royal Mail delivery type within 24 hours of the purchase being complete.

What is your refund policy?

At TGG, my number one goal is customer satisfaction. I can offer a refund upon item return if the item received is not as described by me.

How do I know I can trust TheGarmsGuy?

As TheGarmsGuy’s owner, I am very proud of the trust that I have built. You can see examples of the level of trust given by my customers on our Instagram account, @thegarmsguyy, or you can see our ‘reviews’ section below.

Are your items authentic?

Yes. Everything sold at TheGarmsGuy undergoes thorough authenticity checks, from in-store workers to authentication apps, before being sold.

Didn’t answer your question?

Contact us via the link below.